📦 Shipping, Returns & Refunds Policy

Last Updated: September 8, 2025

Thank you for shopping with Miinlix. Please read our shipping and returns policy carefully before placing your order.

Shipping Policy

Processing Time

Orders are processed within 2–3 business days before shipping.

Shipping Time

Standard shipping typically takes 2–5 business days after processing.
Delivery times are estimates and may vary depending on the shipping carrier.

Shipping Carriers

We ship using standard carriers such as USPS, UPS, or FedEx.
A tracking number will be provided once your order has been shipped.

Lost, Stolen, or Delayed Packages

Once your order has been handed to the carrier, we are not responsible for delays, lost packages, or stolen mail.
If an issue occurs, please contact the carrier directly with your tracking number.

Incorrect Addresses

Customers are responsible for providing the correct shipping address at checkout.
Orders shipped to an incorrect address are not eligible for refunds or reshipment.

Returns & Refunds Policy

Returns

We do not accept returns or exchanges.
Please double-check your order before placing it.

Refunds

Refunds are only issued for items that arrive damaged or defective.
To request a refund, you must contact us within 48 hours of delivery with clear photo evidence of the damage.
Refund approval is at our discretion.

Non-Refundable Situations

Orders placed with an incorrect shipping address.
Packages lost, delayed, or stolen after being shipped.
Refund requests based on personal preference after the item is received in good condition.

Damaged Items

If your order arrives damaged, please email us at: [email protected] within 48 hours with photos of the product and packaging.
If approved, we may issue a refund or send a replacement.

Small Business Note

We are a small business, and each order is packed with care. Unfair refund or return requests hurt our ability to keep prices affordable. Thank you for understanding and supporting us!